GDPR
Our Company Privacy Policy
Our Company is Lime Tree Property Services Ltd trading as Lime Tree Properties. This privacy policy will explain how our organisation uses the personal data we collect from you when you contact us.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- What are your data protection rights?
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
Our Company collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
- Financial information relating to payment of Supplier Invoices
How do we collect your data?
You directly provide Our Company with the data we collect. We collect data and process data when you:
- Provide it to us in person, over the phone or via email upon the acceptance of a quote or estimate for any of our products or services.
- Voluntarily provide feedback or testimonials on our website, partner websites or via email.
- Make an enquiry via our website.
- Use or view our website via your browser’s cookies.
Our Company may also receive your data indirectly from the following sources:
- Referrals provided to us through various networking activities.
How will we use your data?
Our Company collects your data so that we can:
- Process your order and manage your account.
- Call or email you to request and/or confirm details of your booking with us.
When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Our Company securely stores your data on our job management system and cloud accounting software. Both of these locations are securely password protected.
Our Company will keep your data for 6 years from the end of the financial year they relate to. Once this time period has expired, we will permanently delete your data.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us as below
Call us: 01524 812000 or 07733 93 95 95
Email us: info@limetree.properties
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 14th June 2019.
How to contact us
If you have any questions about Our Company’s privacy policy, the data we hold relating to you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Call us: 01524 812000 or 07733 93 95 95
Email us: info@limetree.properties
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office on 0303 123 1113.
Testimonials
Great job, friendly and extremely tidy. Papering of bedroom ceiling and painting.
Every job is given their full attention, honest and pleasant. New garden shed and removal of old one.
I have used them on many occasions most recently for an upgrade to my kitchen (sanding and painting kitchen doors/stripping and painting walls and window sills and doors). No job is too big or small for them!
I just left Darren to it. They fixed a number of tiles on my roof, re rendered some of the external walls, moved a drain pipe which involved moving some guttering. Re painted the external wall after the render had dried.
They were very reliable. Communication was good. The work involved full painting of 2 storey terraced house including stone work to exterior.
Darren and his team have worked for me over the past two years. Handyman/decorating etc. Type work in a complex of 36 flats. The work is completed to a very high standard. The team are here at least once a month, they look after my residents and nothing is too much trouble. They tidy up after themselves and keep to schedules and appointments.
Darren is prompt, reliable and efficient. Over the last 2 years he has done a variety of jobs for me including installing my kitchen in 2017. Most recently I urgently needed a lock repaired on a bedroom door I called Darren and explained the situation. The problem involved replacing the locking mechanism on the door. Having identified the problem, they then went to B and Q, purchased a new lock, and then installed it. When they finished, they cleaned the area and left the property as they found it. Very impressive! This took 2 hours, not 1 day!
The team did a fantastic job, polite and it was easy from start to finish. Full decoration renovation to hall, stairs and landing.
Always do a terrific job. Decorating services after weather damage – stripping back damaged paper and painting.
Darren gave me a great quote. Arrived on time, covered carpets and quickly got to work, a great job. Will definitely be using him again.
The Lime Tree Properties team were polite and got on with the job in hand. It might just be a chimney, but the final result looks amazing and has brightened up the exterior of the house – I highly recommend Darren and his team and will definitely be using them again.
A fantastic job. The work Lime Tree Properties did at the house has transformed it. The quality of the work and finish is excellent.
I used lime tree properties to complete some property maintenance for an elderly customer of mine.
They were very efficient and the work carried out was excellent.
My customer was very happy as well which gives me confidence to carry on using and recommending them in the future.
Great guys, nothing was too much trouble (even when the job turned out to be bigger than expected), totally committed to doing a great job from start to finish. Would highly recommend, we will definitely be using again.
Darren and the team did a full refurb for me.
Top quality work. Good attention to detail and everything carried out by real craftsmen.
Interior finish looks fantastic, a true transformation at a great price.
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